Kameo Recruitment is recruiting for a Customer Care Associate for an innovative, data driven and customer focused company based in Central Cambridge. This is for an initial period of four months. It is your priority to give outstanding service to customers purchasing scientifically proven products. The right candidate will love working in a dynamic environment and be passionate about providing excellent customer service. This is a company with a fantastic product, that is growing fast – and perhaps, with your help, they can grow even faster!
Duties and Responsibilities of the Customer Care Associate:
- Processing customer orders over the phone, email and post
- Advising customers on products and answering customer queries by phone and email, recording interesting feedback and reporting it to the rest of the team
- Dealing with customer queries with an empathetic manner
- Managing customer accounts – changing addresses, altering subscriptions etc.
- Processing and recording manual orders
- Maintaining excellent knowledge of products and regulatory claims
- Open to working weekends when required
If you are interested in finding out more about this position, please submit your CV.
Kameo Recruitment is an independent agency, which specialises in permanent and fixed term positions within the Sales, Marketing, HR and Commercial/Office sectors. We recruit across East Anglia, but specifically focus on Cambridgeshire and the surrounds.
Our promise – To offer you an honest, reliable and friendly service.
We receive a high volume of applications and although we would like to, unfortunately we are unable to respond to all of them. If you have not heard from us within 5 days of your application, unfortunately on this occasion we have been unable to progress your interest.
Kameo Recruitment will not use your information for any other purposes other than for searching for alternative employment. We will request additional consent directly from you before submitting your personal information to any company who are working directly with Kameo Recruitment, for recruitment purposes. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your ideal job or offering career related advice.
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